Terms & Conditions

Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

Services and Payments

All services orders placed through the Site are subject to acceptance by AeroPaarth. We reserve the right to refuse or cancel any service order for any reason, including but not limited to Aircraft/Helicopter availability, errors in the description or price of the product, or errors in your order. Payment must be received by us prior to our acceptance of an order. We accept various payment methods, which are detailed on the Site.

Pricing and Availability

All prices are subject to change without notice. We make every effort to ensure that the pricing and availability of services are accurate on the Site, but errors may occur. If we discover an error in the price or availability of a services you have booked, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of AeroPaarth or its content suppliers and is protected by international copyright laws. The compilation of all content on the Site is the exclusive property of AeroPaarth and protected by international copyright laws.

Pilgrimage Helicopter Yatra

Flights & Hotel Check-in & Check out Timings

The timings mentioned in the itinerary can be changed of weather conditions, Technical fault & other reasons also, our representative will inform you prior to your journey. Aadhar Card copies are to be shared by all Indian passengers & passports in case of foreign nationals.

Covid Travel Guidelines

COVID protocols must be adhered to by the passengers as per the effective mandate of the government. Without adhering to the government guidelines, boarding shall be denied to the passengers without a refund.

SEATING CAPACITY

The seating capacity of our helicopter is 06 passengers.

HELICOPTER WEIGHT LIMITATION

The maximum weight capacity of the helicopter is 450 kg (excluding baggage weight). Passengers are taken on board depending on the load and temperature conditions, and the pilot's call will be final. Hence, passengers are required to provide us with their exact body weights at the time of booking.

Exceedance of helicopter weight carrying capacity will result in passengers getting deboarded and cancelled for the Heli-tour without any refund.

OVERWEIGHT CHARGES

Overweight charges are applicable @ INR 2,500/kg. This will be chargeable to passengers weighing above 75 kg. But excess weight will only be calculated on the total excess weight above the total permissible weight of all the group members combined, i.e., permissible weight = 75 Kg x (No. of pax).

Any discrepancy found in the weights of the passengers, which will be chargeable as per the overweight criteria, the same would be collected prior to boarding of flights.

Please Note: While submitting the body weights, please keep in view that you submit your final weight on the higher side, after adding extra weight of your clothes and shoes.

ARRIVAL DATE

Our CharDham 5N/6D Heli-tours are booked flying-date-wise (Day 2 of the tour). Passengers must report to Dehradun one day prior to the flying date.

Helicopter Flying Schedule:

The final helicopter flying schedule is prepared by the operations team one day before departure.

Passengers will be informed of their departure schedule by the ground staff, typically by 8:00 PM the evening before the flight.

Requests for early departures cannot be accommodated, as helicopter schedules are designed in compliance with safety regulations.

BAD WEATHER & FORCE MAJEURE DISCLAIMER

Flying in hills is subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.

AADHAR Card copies are to be shared by all Indian passengers, & passports in case of foreign nationals.

HOTELS ARE SUBJECT TO SUDDEN CHANGE

Rooms are booked on a double or triple-sharing basis only.

For a separate single occupancy room, it will be extra chargeable @ INR 45,000/person (tax inclusive).

Hotels at all the Dham’s are non-star category. However, we have carefully selected the most comfortable properties for our Heli-tours.

We advise our passengers to keep one additional day at hand at the end of the tour, over & above the 5N/6D period, to avoid missing their return flights in case they get stuck at any of the destinations due to bad weather or force majeure reasons.

ADD-ON SERVICES

Additional services which are not mentioned in our inclusions will be extra chargeable, and the same must be confirmed to us at the time of booking.

ACCOMMODATION AT KEDARNATH TOP

Accommodation at Kedarnath Top can be booked for the pilgrims. However, Aeropaarth do not advise pilgrims to stay overnight at Kedarnath Top, due to high altitude sickness and lack of basic facilities such as Hot water, Heater & and medical assistance.

Price - On Request

MEDICAL EMERGENCIES

AeroPaarth will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get a medical check-up done before commencing the yatra. A medical check-up is mainly required if a passenger has any medical ailment or condition.

If Medical evacuation by Helicopter is needed, it will be chargeable @ INR 1,80,000/ Hr + UCADA royalty & landing charges + GST.

CARRIAGE BY AIR ACT, 1972

The carriage is subject to AeroPaarth regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding the application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by the passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

AeroPaarth reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

Our Heli-Tours are not available for the following VIP’s:

Dy. Chairperson Rajya Sabha

Speaker Lok Sabha

Central Ministers of Cabinet Rank

C J I Supreme Court

Governors of State

Chief Ministers of State

State Ministers of Cabinet Rank

SPG Protectees – Z category only.

RESCHEDULING OF BOOKING

Rescheduling your booking to any future or prior travel date will be done subject to availability and on payment of 10% of the total tour cost. This will be permitted only if informed at least 30 days before the arrival date.

In case rescheduling is requested less than 30 days prior to the travel date, then the booking would be treated as cancelled, & and a fresh booking will be given subject to availability, after the levy of applicable cancellation charges.

PAYMENT TERMS:

We accept payments via Bank Transfers, Cheques, UPI & Credit Card only.

The booking is to be done in advance with a deposit of 50% of the total amount. Balance payment will be taken 30 days prior to the date of arrival at Dehradun.

Passengers will not be permitted to board or commence the tour unless full & and final payment of the tour has been made.

Payments via credit/debit card machine will incur 3.5% extra charge.

Payment via American Express / Foreign cards will incur 4.5% extra charge.

Cancellations Policy :

If passengers cancel their booking prior to or after the commencement of the tour, the following cancellation charges will be applicable.

45 days before the journey	100% refund.
30 days before the journey	50% refund of the total booking amount.
20 days before the journey	15% refund of the total booking amount.
15 days before the journey	No refund.
No show	No refund.
After commencement of the tour	No refund.

Force Majeure & Bad Weather Refunds:

Basis of Refund: In case, the CharDham is delayed due to bad weather or any other unforeseen reasons, the journey will be conducted on the next day. If not then 5% Service charge + Utilized Services like Hotel Stay and Transportation will be applicable in Case of cancellation due to any reason / Bad weather.

COVID-19 Lockdowns, or any National/State Emergency: In case passengers test COVID positive before the travel, or the Yatra gets called-off by the government, or any National or State emergency is imposed, there will be no refunds applicable.

BAD WEATHER & FORCE MAJEURE POLICIES:

Where bad weather, technical snags, or any force majeure reason beyond “Operator” control results in the cancellation of the flight or delay, Operator will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals, or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.

In case tour departure does not take place from Dehradun on Day One due to above reasons, tour will be considered as cancelled and refund will be given as per our refund policies.

However, in case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.

The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.

In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package days, but without any extension of days.

Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.

In case for 05 straight days flying does not take place, a refund will be provided to the passengers as per our policies.

New CharDham passenger(s) scheduled for departure from Dehradun on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).

In case of passenger get stuck at Kedarnath top due to bad weather or Force Majeure, the accommodation charges at Kedarnath will be borne by the client directly.

Additional night halt charges will be payable by the passengers to hotels on a direct payment basis if they get stuck for additional nights due to bad weather/force majeure reasons over and above the 5N/6D period.

If passengers require extra helicopter flying at the end of their tour, the same will be chargeable at INR 1,80,000/Hr + UCADA royalty & and landing charges + GST.

AeroPaarth may not fly to Harsil/Jhalla, in case of turbulent wind conditions – which is common in the Harsil valley after 1200 Hrs.

While the tour is ongoing, if any group demands to cancel their tour mid-way, the arrangement of transportation will be done by Operator, however, the cost for the same will be borne by the passengers on a direct payment basis.

Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be done before the commencement of the tour.

DISPUTES

Disputes as to the legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Ghaziabad Jurisdiction.

Bookings will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.

Limitation of Liability

To the fullest extent permitted by law, AeroPaarth shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or services or from any information or products obtained through the Site, even if AeroPaarth has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless AeroPaarth, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site or AeroPaarth offered services.

Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of Uttar Pradesh Jurisdiction, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively by the courts of Uttar Pradesh Jurisdiction. Booking will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed about our policies.

Contact Us

If you have any questions or concerns about these Terms, please contact us at: