Terms & Conditions

Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

Services and Payments

All services orders placed through the Site are subject to acceptance by AeroPaarth. We reserve the right to refuse or cancel any service order for any reason, including but not limited to Aircraft/Helicopter availability, errors in the description or price of the product, or errors in your order. Payment must be received by us prior to our acceptance of an order. We accept various payment methods, which are detailed on the Site.

Pricing and Availability

All prices are subject to change without notice. We make every effort to ensure that the pricing and availability of services are accurate on the Site, but errors may occur. If we discover an error in the price or availability of a services you have booked, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of AeroPaarth or its content suppliers and is protected by international copyright laws. The compilation of all content on the Site is the exclusive property of AeroPaarth and protected by international copyright laws.

Limitation of Liability

To the fullest extent permitted by law, AeroPaarth shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or services or from any information or products obtained through the Site, even if AeroPaarth has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless AeroPaarth, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site or AeroPaarth offered services.

Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of Uttar Pradesh Jurisdiction, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively by the courts of Uttar Pradesh Jurisdiction. Booking will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed about our policies.

AeroPaarth Private Charters

1. Charter Fare & Price Validity

Quoted Price: The charter price provided is an estimate based on the prevailing fuel prices and USD exchange rates at the time of quotation.

Price Adjustments: The final charter price is subject to recalculation and potential increase at the time of travel due to fluctuations in fuel costs or US Dollar exchange rates. Any such adjustments will be communicated to the Client prior to departure.

Quote Validity: All quoted charter prices are valid for a period of twelve (12) hours from the time of issuance. Immediate confirmation and payment (as detailed below) are required to secure the aircraft and desired dates.

2. Booking & Payment Terms

Advance Payment for Bookings Beyond 30 Days: For charters with a travel date more than thirty (30) days in advance, a forty percent (40%) advance payment of the total charter fee is required immediately upon confirmation to block the aircraft and dates. The remaining sixty percent (60%) of the charter fee must be settled in full no less than twenty (20) days prior to the scheduled departure.

Full Payment for Short-Notice Bookings: For charters with a travel date within twenty (20) days, one hundred percent (100%) of the charter fee is required immediately upon confirmation to secure the booking.

Payment Default: Failure to adhere to the specified payment schedule grants AeroPaarth the right to cancel the charter booking and, at our sole discretion, forfeit any advance payments made.

3. Inclusions & Exclusions

Inclusions: The quoted cost is inclusive of ferry flight costs required to position the aircraft for your charter. It also includes basic catering (Tea, Coffee, Green Tea, Cold Drink, Water Bottle, Sandwich, Sweets).

Exclusions: The quoted cost explicitly excludes: Any additional charges incurred at airports (e.g., extended parking, crew charges, night halt, additional handling fees not initially specified). These will be borne by the Client.

Special meal requests or customized in-flight amenities (e.g., bespoke catering, branded headrest covers), which will be charged on a verifiable cost basis. Such requests must be advised at least seven (7) working days prior to flight departure.

4. Regulatory & Operational Considerations

All flights are subject to regulatory and air traffic approvals from concerned aviation authorities.

Flight slots are requested as per the client’s preferred timing, but final schedules are subject to change based on DGCA/ATC clearance.

Reporting time at the departure airport is 2 hours prior to scheduled departure to ensure a smooth check-in and security process.

AeroPaarth reserves the right to adjust aircraft deployment based on operational feasibility.

5. Passenger & Documentation Requirements

Passenger Manifest: Full legal names of all passengers must be submitted to AeroPaarth at least fifteen (15) days prior to the scheduled departure.

Foreign Nationals: For foreign national passengers, a detailed list including full names, passport details, and visa information is required in advance. This information is critical for obtaining necessary regulatory approvals.

Arrival Details for Foreign Nationals: The Client must submit arrival details for all foreign nationals entering India, including the purpose, mode, and date of their arrival.

Client's Duty for Travel Documents: It is the sole responsibility of the Client to ensure that all travelers possess valid and proper travel documents (including passports, visas, and any other required permits) for all legs of the journey. AeroPaarth shall not be liable for any issues arising from insufficient or invalid documentation.

6. Conduct Onboard

Prohibited Activities: Photography or video recording is strictly prohibited while boarding the aircraft, disembarking from the aircraft, and throughout the duration of the journey.

Crew Instructions: All passengers must adhere to all instructions and guidelines provided by the in-flight crew members and ground staff for safety and operational reasons.

Non-Compliance: Any passenger found not adhering to the stated guidelines or failing to follow instructions given by the cabin crew may face consequences upon landing, including being reported to airport security for further proceedings.

7. Cancellation Policy (Client Initiated)

Non-Refundable Charter Fee: In the event of a cancellation initiated by the Client, one hundred percent (100%) of the total Charter Fee is strictly non-refundable. This policy is in place due to the significant operational and logistical commitments made upon booking confirmation.

8. Airport Reporting Time

Check-in: Passengers are required to report at the designated airport at least two (2) hours prior to the scheduled departure time for a smooth and hassle-free check-in process and security procedures.

9. Force Majeure & Operational Delays/Cancellations

AeroPaarth's Non-Liability: AeroPaarth shall not be held responsible or liable for any cancellation or delay of a charter flight due to:

Technical Reasons: As safety is our utmost priority, any delay or cancellation due to technical issues with the aircraft is at the sole discretion of the operating crew and maintenance personnel.

Natural Calamities: This includes, but is not limited to, adverse weather conditions, natural disasters, or other acts of God.

Unforeseen/Uncontrollable Reasons: This encompasses events beyond our reasonable control, such as air traffic control restrictions, governmental actions, strikes, civil unrest, security threats, or any other force majeure events.

Client Responsibility for Consequences: In such instances, AeroPaarth will endeavor to provide alternative solutions where possible, but any additional costs incurred (e.g., accommodation, alternative transport) will be the responsibility of the Client.

10. Taxes & Charges

New Taxes: Any new taxes, levies, or charges that may be imposed by Central, State, or Airport authorities after the charter agreement is concluded will be applicable from the date of imposition and shall be charged accordingly to the Client, even if the deal has been previously finalized.

11. Final Notes

All charter operations—whether operated by AeroPaarth-owned aircraft or partner aircraft through our aggregator platform—are executed in accordance with DGCA and other regulatory authority guidelines.

AeroPaarth acts as both a direct operator and an aggregator for certain aircraft; final assignment of aircraft/operator will be informed at the time of confirmation, subject to availability and regulatory approvals.

Pilgrimage Helicopter Yatra

Covid Travel Guidelines

COVID protocols must be adhered to by the passengers as per the effective mandate of the government. Without adhering to the government guidelines, boarding shall be denied to the passengers without a refund.

SEATING CAPACITY

The seating capacity of our helicopter is 06 passengers.

HELICOPTER WEIGHT LIMITATION

The maximum weight capacity of the helicopter is 450 kg (excluding baggage weight).

Passengers are taken on board depending on the load and temperature conditions, and the pilot's call will be final. Hence, passengers are required to provide us with their exact body weights at the time of booking.

Exceedance of helicopter weight carrying capacity will result in passengers getting deboarded and cancelled for the Heli-tour without any refund.

OVERWEIGHT CHARGES

Overweight charges apply at a rate of INR 2,500 per kilogram for passengers weighing above 75 kg.

The weight calculation is done on the total combined weight exceeding the permissible group weight limit, where permissible group weight = 75 kg multiplied by the total number of passengers in the group. Only the excess weight above this combined limit will be charged.

If any discrepancy is found between the passenger’s declared weight and actual weight, the applicable overweight charges will be collected before boarding the helicopter.

IMPORTANT ADVISORY:

While submitting your body weight at the time of booking, please ensure that you declare a weight on the higher side, accounting for extra clothing, shoes, carry bags (such as purses, medication bags), and any other carried items.

If the total weight at the time of boarding exceeds the helicopter’s permissible flying limit—due to passenger(s) weight or combined group weight—AeroPaarth reserves the right to cancel the flight without any refund.

In case the excess weight is caused by one or more passengers exceeding individual or collective limits, AeroPaarth may offboard (remove) the passenger(s) responsible for the overweight to allow the rest of the group to fly within permissible limits.

Any passenger who is offboarded due to overweight issues will not be entitled to any refund.

Passengers are encouraged to provide accurate and honest weight declarations to avoid inconvenience.

ARRIVAL DATE

Our CharDham 5 Nights / 6 Days Helicopter Tours (“Heli-tours”) are booked based on the flying date, which corresponds to Day 2 of the tour itinerary.

Passengers are required to report and arrive in Dehradun at least one day prior to their scheduled flying date to ensure timely commencement of the yatra.

Clients are advised to plan their arrival in Dehradun after 11:00 AM Indian Standard Time (IST).

Hotel check-in will normally be available from 01:00 PM onwards, in accordance with standard hotel policies.

Early check-in requests may be submitted by AeroPaarth on behalf of the client; however, provision of early check-in is subject solely to the discretion and approval of the respective hotel administration and cannot be guaranteed.

AeroPaarth disclaims any liability for non-availability of early check-in and recommends clients to plan their travel and accommodation accordingly.

Helicopter Flying Schedule:

The final helicopter flying schedule for the pilgrimage yatra is prepared and finalized by operations team one day prior to the scheduled departure date, factoring in operational logistics, weather conditions, and safety requirements.

Passengers will be informed of their departure schedule from Dehradun by our ground staff, typically after the pre-flight briefing or by 10:00 PM on the evening before the flight.

Upon arrival at each Har Dham (pilgrimage site), passengers will be communicated the next day’s departure schedule via the hotel staff directly in their rooms. Alternatively, clients may also check their group’s flying schedule by contacting the hotel reception during the evening hours.

Requests for early or alternate departure times cannot be accommodated due to strict compliance with safety regulations, aircraft weight limitations, weather conditions, and air traffic control requirements within the valley and surrounding areas.

Passengers are therefore advised to follow the communicated schedule carefully and cooperate with AeroPaarth staff for smooth and safe operations.

BAD WEATHER & FORCE MAJEURE DISCLAIMER

Flying in hills is subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.

HOTELS ARE SUBJECT TO SUDDEN CHANGE

Rooms are booked on a double or triple-sharing basis only.

For a separate single occupancy room, it will be extra chargeable @ INR 45,000/person (tax inclusive).

Hotels at all the Dham’s are non-star category. However, we have carefully selected the most comfortable properties for our Heli-tours.

We advise our passengers to keep one additional day at hand at the end of the tour, over & above the 5N/6D period, to avoid missing their return flights in case they get stuck at any of the destinations due to bad weather or force majeure reasons.

ADD-ON SERVICES

Additional services which are not mentioned in our inclusions will be extra chargeable, and the same must be confirmed to us at the time of booking.

ACCOMMODATION AT KEDARNATH TOP

Accommodation at Kedarnath Top can be booked for the pilgrims. However, Aeropaarth do not advise pilgrims to stay overnight at Kedarnath Top, due to high altitude sickness and lack of basic facilities such as Hot water, Heater & and medical assistance.

Price - On Request

MEDICAL EMERGENCIES

AeroPaarth will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get a medical check-up done before commencing the yatra. A medical check-up is mainly required if a passenger has any medical ailment or condition.

If Medical evacuation by Helicopter is needed, it will be chargeable @ INR 1,80,000/ Hr + UCADA royalty & landing charges + GST.

CARRIAGE BY AIR ACT, 1972

The carriage is subject to AeroPaarth regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding the application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by the passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

AeroPaarth reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

Our Heli-Tours are not available for the following VIP’s:

Dy. Chairperson Rajya Sabha

Speaker Lok Sabha

Central Ministers of Cabinet Rank

C J I Supreme Court

Governors of State

Chief Ministers of State

State Ministers of Cabinet Rank

SPG Protectees – Z category only.

RESCHEDULING OF BOOKING

Rescheduling your booking to any future or prior travel date will be done subject to availability and on payment of 10% of the total tour cost. This will be permitted only if informed at least 30 days before the arrival date.

In case rescheduling is requested less than 30 days prior to the travel date, then the booking would be treated as cancelled, & and a fresh booking will be given subject to availability, after the levy of applicable cancellation charges.

PAYMENT TERMS:

We accept payments via Bank Transfers, Cheques, UPI & Credit Card only.

The booking is to be done in advance with a deposit of 50% of the total amount. Balance payment will be taken 30 days prior to the date of arrival at Dehradun.

Passengers will not be permitted to board or commence the tour unless full & and final payment of the tour has been made.

Payments via credit/debit card machine will incur 3.5% extra charge.

Payment via American Express / Foreign cards will incur 4.5% extra charge.

Cancellations Policy :

If passengers cancel their booking prior to or after the commencement of the tour, the following cancellation charges will be applicable.

45 days before the journey	100% refund.
30 days before the journey	50% refund of the total booking amount.
20 days before the journey	15% refund of the total booking amount.
15 days before the journey	No refund.
No show	No refund.
After commencement of the tour	No refund.

Force Majeure & Bad Weather Refunds:

Basis of Refund: In case, the CharDham is delayed due to bad weather or any other unforeseen reasons, the journey will be conducted on the next day. If not then 5% Service charge + Utilized Services like Hotel Stay and Transportation will be applicable in Case of cancellation due to any reason / Bad weather.

COVID-19 Lockdowns, or any National/State Emergency: In case passengers test COVID positive before the travel, or the Yatra gets called-off by the government, or any National or State emergency is imposed, there will be no refunds applicable.

BAD WEATHER & FORCE MAJEURE POLICIES:

Where bad weather, technical snags, or any force majeure reason beyond “Operator” control results in the cancellation of the flight or delay, Operator will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals, or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.

In case tour departure does not take place from Dehradun on Day One due to above reasons, tour will be considered as cancelled and refund will be given as per our refund policies.

However, in case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.

The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.

In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package days, but without any extension of days.

Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.

In case for 05 straight days flying does not take place, a refund will be provided to the passengers as per our policies.

Passengers scheduled to depart from Dehradun on their confirmed travel date shall be accorded priority over any backlog passengers from previous days.

In case of passenger get stuck at Kedarnath top due to bad weather or Force Majeure, the accommodation charges at Kedarnath will be borne by the client directly.

Additional night halt charges will be payable by the passengers to hotels on a direct payment basis if they get stuck for additional nights due to bad weather/force majeure reasons over and above the 5N/6D period.

If passengers require extra helicopter flying at the end of their tour, the same will be chargeable at INR 1,80,000/Hr + UCADA royalty & and landing charges + GST.

AeroPaarth may not fly to Harsil/Jhalla, in case of turbulent wind conditions – which is common in the Harsil valley after 1200 Hrs.

While the tour is ongoing, if any group demands to cancel their tour mid-way, the arrangement of transportation will be done by Operator, however, the cost for the same will be borne by the passengers on a direct payment basis.

Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be done before the commencement of the tour.

CODE OF CONDUCT & TERMINATION CLAUSE:

Client Conduct: All clients undertaking a yatra (journey) with AeroPaarth are expected to maintain respectful and courteous behaviour toward AeroPaarth representatives, crew members, service vendors, and fellow passengers throughout the entire duration of the yatra.

Prohibited Behaviour: Clients shall not engage in any behaviour that is abusive, threatening, discriminatory, disruptive, or in violation of any applicable laws and aviation regulations. This includes but is not limited to verbal or physical abuse, harassment, intoxication, vandalism, or any actions that jeopardize the safety and comfort of others.

Right to Terminate Service: AeroPaarth reserves the absolute right to cancel, suspend, or terminate the helicopter yatra or any part thereof at its sole discretion in the event of any misconduct, misbehaviour, or violation of the Code of Conduct by a client or their associates during the yatra.

Offboarding and Removal: In cases where a client’s conduct is deemed inappropriate or unsafe, AeroPaarth reserves the right to offboard the client from the helicopter yatra immediately. Such action may be taken to ensure the safety, security, and well-being of all individuals involved.

No Refund Policy on Termination: If a client is offboarded or the yatra is cancelled on account of the client’s misbehaviour or violation of the Code of Conduct, AeroPaarth shall not be liable to refund any part of the payment made by the client. The cancellation shall be deemed a breach of contract by the client.

Compliance with Regulations: Clients are required to comply with all applicable Indian aviation laws, regulations issued by the Directorate General of Civil Aviation (DGCA), and safety protocols mandated by AeroPaarth. Failure to comply may result in termination of services without refund.

Liability Disclaimer: AeroPaarth shall not be responsible for any loss, damage, or inconvenience arising out of the termination or cancellation due to the client’s misconduct. All clients agree to indemnify and hold harmless AeroPaarth and its vendors against any claims relating to such conduct.

DISPUTES

Disputes as to the legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Ghaziabad Jurisdiction.

Bookings will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.

Contact Us

If you have any questions or concerns about these Terms, please contact us at: